Who we help

Heartfelt Photographers provide individual or family portrait sessions for families who meet the Heartfelt criteria throughout Australia and New Zealand. 

The Heartfelt criteria is a guide, and we approach it with compassion. If you are unsure please contact your area representative in Australia or New Zealand.

Heartfelt services are for stillbirths (from approx 22 weeks), critically premature (under approx 28 weeks) and ill infants in the Neonatal Intensive Care Units of their local hospitals, as well as babies and children up to approx 16 years old with serious and terminal illnesses.

Volunteer photographers will come to the hospital, hospice, your home or a location of your choice at a time convenient to you and will supply you with cherished photographic memories. After your session the family will be provided with a private, password protected on-line gallery, a set of 4"×6" inch prints (approximately 30 prints), and a USB of high resolution digital images packaged beautifully in a custom presentation box.

There is no charge for this service. 

If you know of any families who would benefit from our services, encourage them to call their area representative in Australia or New Zealand. We understand that time is critical in some cases, so our area coordinators are available 24/7. However, as all of our photographers and representatives are volunteers, we kindly ask that if the session is not critically time sensitive then calls be made between 7:00 am and 9:00 pm. 

If you would like to request our DL flyers, please email brochures@heartfelt.org.au. 

Click to download an A4 flyer for Australia or New Zealand.

Click to download our DL flyer (3 up on an A4 sheet) for Australia or New Zealand.