Who we help

Heartfelt Photographers provide individual or family portrait sessions for families who meet the Heartfelt criteria throughout Australia and New Zealand. 

The Heartfelt criteria is only a guide and we have a lot of compassion around this criteria. If you are unsure please contact your area representative in Australia or New Zealand.

Heartfelt services are for stillbirths (from approx 22 weeks), critically premature (under approx 28 weeks) and ill infants in the Neonatal Intensive Care Units of their local hospitals, as well as babies and children up to approx 16 years old with serious and terminal illnesses.

Volunteer photographers will come to the hospital, hospice, your home or wherever requested at a time convenient to you and will supply you with cherished photographic memories. After your session your family will be provided with a set of 4"×6" inch prints (approximately 30 prints), and a USB with high resolution digital images packaged beautifully in a custom presentation box for the family.

There is no charge for this service. 

If you know of any families who would benefit from our services, encourage them to call their area representative in Australia or New Zealand. We understand that time is crucial in some cases, which is why our area coordinators are able to take your call 24/7. However, remembering that all of our photographers and representatives are volunteers, it would be appreciated that, if the session is not of a critical, time sensitive nature, then calls be made between 7:00 am and 9:00 pm. 

If you would like to request our DL flyers, please email brochures@heartfelt.org.au. 

Click to download an A4 flyer for Australia or New Zealand.

Click to download our DL flyer (3 up on an A4 sheet) for Australia or New Zealand.