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 giving the gift of photographic memories

  AUS 1800 583 768

  NZ    0800 583 768

Retouching photos 

If you have images taken by yourself or the hospital, we have retouchers who can work with your images to create a beautiful memory. This may be just to improve the focus, lighting and cropping of an image.

We do specialise in retouching images where your baby has experienced skin damage (tears or skin blotchiness), or removing tubes and medical or other equipment. 

We will also crop images sensitively and provide black and white conversions of each colour image. 

Please send a sample of five images so we can let you know how we can assist (sometimes the work is so time consuming that we might only be able to offer one or two images to be retouched  but if the request is simpler, we might be able to retouch more images ).

We provide images to you in a private, password protected on-line gallery. For families in Australia and New Zealand we also provide a limited set of prints  and a USB containing a copy of the digital files.  This service is free. 

The nature of this work can be very time consuming and we are reliant on a team of volunteers to provide this service, so please be patient.

Sending images:

Preferably images will be the original format of the image taken (no filters or other treatments).

When sending them please send at the largest size (highest resolution) possible.

Please be aware that sending images from your phone through an email service can automatically reduce the size of your images. An excellent way to send the images and can be done directly from your smart phone or other other device or desktop is through (a free version is available).  Dropbox is another service that will get your precious images to us in the best possible way.

Required information:

Please provide us with the following details: your full name, your baby's name, your postal address, phone number and email address.

Please tell us what you're hoping we can help with: enhanced lighting, skin repair, reducing blotchiness or redness, removal of distracting tubes or other medical equipment.

Retouching Manager

Vivian Hayles

Heartfelt : giving the gift of photographic memories  is endorsed as a Deductible Gift Recipient (DGR) from 01 Jul 2014. It is covered by Item 1 of the table in section 30-15 of the Income TaxAssessment Act 1997.

© Heartfelt : giving the gift of photographic memories 

Registered Address: 27 High Street, Glen Iris, Victoria, Australia

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