If you have images taken by yourself or the hospital, we have retouchers who can work with your images to create a beautiful memory.
We focus on enhancing images by improving their focus, lighting, and cropping. Our expertise includes retouching photos to address skin issues, such as tears or blotchiness, and removing tubes, medical devices, or other equipment. Additionally, we thoughtfully crop images if needed and provide black-and-white versions of each color photo.
Please send a sample of five images so we can assess how we can assist (if the work is very time consuming that we might only be able to offer one or two images to be retouched but if the request is simpler we may be able to retouch more images).
We provide images to you in a private, password protected on-line gallery. For families in Australia and New Zealand we also provide a limited set of prints and a USB with high resolution digital files.
This service is free.
The nature of this work can be very time consuming and as we are reliant on a team of volunteers to provide this service we kindly ask for your patience.
Sending images:
Preferably images will be the original format of the image taken (no filters or other treatments).
When sending them please send at the largest size (highest resolution) possible.
Please be aware that sending images from your phone through an email service can automatically reduce the size of your images. An excellent way to send the images directly from your smart phone, computer or other device is through www.wetransfer.com (a free version is available) or Dropbox. These services ensure your precious images are sent to us at the highest quality.
Required information:
Please provide us with the following details: your full name, your baby's name, your postal address, phone number and email address.
Please tell us what you're hoping we can help with: enhanced lighting, skin repair, reducing blotchiness or redness, removal of distracting tubes or other medical equipment.
Retouching Manager
Vivian Hayles
retouching@heartfelt.org.au